Solutions · Banking & Financial Services

Automate banking operations.
Serve customers faster. Stay compliant.

Avintra brings governed agentic AI to banking — from KYC and loan origination to payments, trade finance, compliance, and customer service. Reduce operational risk, accelerate revenue cycles, and deliver the modern experiences customers expect.

80%
Faster KYC onboarding
with automated verification and screening
60%
Lower ops cost
across trade, payments, and service functions
40%
Quicker loan decisions
from application to disbursement
90%+
Reconciliation accuracy
on high-volume payment and nostro matching
USE CASES

Run your bank with agentic intelligence

From the front-office customer experience to back-office operations and risk management — Avintra automates the critical processes that define banking performance.

CUSTOMER ONBOARDING

KYC / AML & Customer Onboarding

Onboard retail, SME, and corporate customers in minutes instead of days. Avintra agents verify identity, screen against sanctions and PEP lists, extract documents, and raise exceptions for human review.

  • AI document classification and data extraction for ID, address, and income proof
  • Real-time sanctions, PEP, and adverse media screening
  • Risk scoring and case management for compliance teams
  • Automated customer outreach for missing or expired documents
LENDING

Loan Origination & Underwriting

Accelerate credit decisions from application to disbursement. Agents gather documents, spread financials, run eligibility checks, and prepare decision-ready underwriting packages.

  • Application intake across branches, web, mobile, and partner channels
  • Financial statement spreading and covenant monitoring
  • Credit bureau integration and risk model orchestration
  • Approval workflow with maker-checker and document assembly
PAYMENTS

Payments, Reconciliations & Cash Ops

Process high-volume payments, NEFT/RTGS/IMPS transactions, and corporate customer instructions with straight-through processing and automated reconciliation across nostro, vostro, and internal accounts.

  • Payment instruction validation, enrichment, and routing
  • Real-time reconciliation of bank, switch, and gateway statements
  • Exception queue triage with root-cause analysis
  • Transaction monitoring and AML alert enrichment
TRADE FINANCE

Trade Finance & LC Operations

Digitize letters of credit, guarantees, bills, and documentary collections. Avintra checks document consistency, flags discrepancies, and orchestrates SWIFT and trade messaging workflows.

  • LC / BG / bill document verification against terms and UCP rules
  • Discrepancy detection and beneficiary communication
  • SWIFT MT/MX message generation and matching
  • Trade finance queue management and reporting
REGULATORY & COMPLIANCE

Regulatory Reporting & Compliance

Automate returns, risk reporting, and compliance filings. Agents extract data from core banking, treasury, and risk systems, validate formats, and generate regulator-ready reports with full lineage.

  • LCR, NSFR, CAR, and liquidity reporting automation
  • Fraud and AML alert triage and narrative drafting
  • Audit evidence collection and policy attestation
  • Regulatory change management and rule-library updates
CUSTOMER SERVICE

Customer Service & Collections

Deflect routine service queries, resolve disputes, and run personalized collection campaigns across voice, chat, email, and SMS — while maintaining audit trails and consent compliance.

  • Conversational banking agents for balance, transaction, and product queries
  • Dispute intake, investigation, and status communication
  • AI-driven collections with personalized payment plans
  • Seamless handoff to human agents with full context
WHY AVINTRA FOR BANKING

Built for the speed, security, and scale banks require

Banking-trained agents

Pre-built agents for KYC, lending, payments, trade, compliance, and service — designed around real banking workflows, not generic chat.

Connected to core banking and fintech

Integrate with core banking systems, payment switches, SWIFT gateways, credit bureaus, CRM, and document management via native connectors and APIs.

Regulatory-grade controls

Segregation of duties, maker-checker, immutable audit trails, role-based access, and policy guardrails for RBI, SEBI, GDPR, and internal compliance.

Enterprise security & privacy

End-to-end encryption, PII masking, on-premise or shared-cloud deployment, and data residency controls banks and NBFCs require.

Outcome-backed business case

Every deployment ships with baselined KPIs — onboarding TAT, cost-per-loan, DSO, reconciliation accuracy, and NPS — measured continuously.

Built for scale and resilience

Process millions of transactions and interactions with deterministic orchestration, replay, and 99.9%+ uptime architecture.

Ready to modernize your banking operations?

Start with one high-impact process — KYC, loan origination, or payments — and scale across the enterprise on the same governed platform.