Avintra brings governed agentic AI to retail and CPG — from inventory and merchandising to order fulfilment, returns, store operations, and customer service. Move faster, reduce waste, and turn every shopper into a loyal customer.
From the shelf to the doorstep and every customer touchpoint in between — Avintra automates the critical processes that define retail performance.
Right stock, right place, right time. Avintra agents forecast demand at SKU-location level, recommend optimal purchase orders, and automate replenishment across warehouses, stores, and channels.
Stop leaving margin on the table. AI agents analyze sales velocity, inventory, competitor pricing, and constraints to recommend optimal prices, markdowns, and promotions across every channel.
Orchestrate orders from click to doorstep. Avintra automates order promising, routing, allocation, carrier selection, and tracking updates while flagging exceptions before they become complaints.
Turn returns into a retention opportunity. Agents process return requests, validate policies, issue refunds, trigger replacements, and route returned goods back into the supply chain.
Free store teams from admin and back-office tasks. From staff scheduling and daily reconciliations to task management and supplier follow-ups, agents keep stores running smoothly and customer-ready.
Serve shoppers across web, app, chat, email, and voice with AI agents that know orders, inventory, policies, and loyalty status — and hand off to associates with full context.
Pre-built agents for inventory, pricing, fulfilment, returns, store ops, and customer service — built around real retail and CPG workflows, not generic chat.
Integrate with ERP, POS, WMS, OMS, e-commerce, CRM, and supplier systems via native connectors, APIs, and EDI — without ripping and replacing.
Policy guardrails, maker-checker on promotions and refunds, PII handling, consent capture, and immutable audit trails for every agent action.
Start with one high-impact process — inventory planning, order fulfilment, or customer service — and expand across the retail value chain on the same platform.
Conversational, multilingual interfaces that meet planners, store associates, and customers where they already work — across web, mobile, Teams, and WhatsApp.
Every deployment ships with baselined KPIs — stockout rate, sell-through, markdown recovery, OTIF, CSAT, and cost-to-serve — measured continuously.
Start with one high-impact process — inventory planning, order fulfilment, or customer service — and scale across the enterprise on the same governed platform.