Avintra brings governed agentic AI to insurance — from claims and FNOL to underwriting, policy servicing, billing, and customer service. Reduce operating costs, improve loss ratios, and deliver the experiences policyholders and agents expect.
From risk assessment and policy issuance to claims processing and customer service — Avintra automates the critical workflows that define insurance performance.
Accelerate claims from first notice of loss to settlement. Avintra agents capture incident details, classify claims, collate documents, flag fraud signals, and keep policyholders and adjusters updated in real time.
Give underwriters their time back. Agents gather data from internal systems, third-party databases, and submissions, score risk, and prepare decision-ready underwriting packages for new business and renewals.
Automate the high-volume, repetitive work of policy administration. Endorsements, mid-term adjustments, cancellations, reissues, and renewal processing are handled accurately and with full audit trails.
Reduce manual touchpoints across premium collections, claims settlements, and reconciliation. Agents handle statement issuance, payment matching, exceptions, and premium adjustments.
Serve policyholders and agents across voice, chat, email, and web with AI assistants grounded in policy data. Deflect routine queries and escalate complex cases with full context.
Transform unstructured documents into structured data. Extract, classify, and validate information from applications, claims forms, medical reports, and KYC documents with compliance-grade controls.
Pre-built agents for claims, underwriting, policy service, billing, and customer service — tuned on real insurance workflows and terminology.
Integrate with policy administration, claims management, CRM, billing, underwriting, and document systems via native connectors and APIs.
Immutable audit trails, role-based access, PII masking, consent management, and controls for IRDAI, GDPR, HIPAA, and DPDP requirements.
Start with one high-impact process — FNOL, claims status, or underwriting — and scale across the insurance lifecycle on the same platform.
Conversational, multilingual interfaces for customers, agents, and underwriters across web, mobile, email, and voice channels.
Every deployment ships with baselined KPIs — claims TAT, loss ratio, underwriting turnaround, cost per claim, and CSAT — measured continuously.
Start with one high-impact process — claims, underwriting, or policy service — and scale across the insurance lifecycle on the same governed platform.